Wow, I am sorry that you get brushed off. I really thing God had something to do with AT LEAST her taking the time to read and responding. It's just so funny that she struggled with IF herself.
I also received a phone call around lunch time from HER boss. He wanted my dh's name. When I first told Aaron about what I was doing (emailing HR) he did tell me not to mention his name as he didn't want them to ask him or whatever but I had to give it to that boss as I am not the employee. I called my dh and he was like "huh?". I did ask the boss if I had gotten Aaron in trouble (by emailing the HR myself instead of him) and he assured me that no, my husband wasn't in any trouble. They had to put this inquiry in my husbands name as he is the employee and not me. So Aaron was fine about it. I reassured him that they weren't going to put it in the Comcase Newsletter or anything. lol I guess he is a bit embarrased of his coworkers finding out but they won't. I guess it just goes on file.

It's a long shot but I am willing to try it.